EYEs – Public Agents
Twamp Agent
TWAMP (Two-Way Active Measurement Protocol) Agent is used for measuring network performance metrics such as delay, jitter, and packet loss between two endpoints.
SNMP Agent
SNMP (Simple Network Management Protocol) Agent monitors device health, performance metrics, and network activity, providing essential data for network management.
ICMP Agent
The ICMP (Internet Control Message Protocol) Agent is used primarily for network diagnostics and troubleshooting, such as measuring latency, packet loss, and network reachability.
NetFlow Agent
The NetFlow Agent collects and analyses flow data from Cisco devices, providing insights into traffic patterns and network utilisation.
sFLOW Agent
The sFlow Agent monitors traffic by sampling packets and providing an overview of network activity, helping identify trends and potential issues.
IPFIX Agent
IPFIX (IP Flow Information Export) Agent captures flow data from network devices, providing insights into traffic patterns and helping to detect anomalies.

Syslog Agent
The Syslog Agent collects log messages from various network devices and servers, providing detailed records of system activity and events.
WMI Agent
The WMI (Windows Management Instrumentation) Agent collects performance data from Windows servers and workstations, providing insights into system health.
HTTP Agent
The HTTP Agent monitors web traffic and server performance, providing insights into web application performance and user experience.
DNS Agent
The DNS Agent monitors Domain Name System (DNS) performance, ensuring reliable domain resolution and availability.
SMTP Agent
The SMTP (Simple Mail Transfer Protocol) Agent monitors email traffic, providing insights into email server performance and security.
FTP Agent
The FTP Agent monitors file transfer activity, providing visibility into FTP server performance and usage.


EYEs – Cloud-Based Agents
AWS CloudWatch Agent
AWS CloudWatch Agent integrates with Amazon Web Services (AWS) to monitor and collect metrics, logs, and events from AWS resources.
Azure Monitor Agent
Azure Monitor Agent collects and analyses data from Azure resources, enabling performance optimisation and proactive maintenance of Azure-based services.
Google Cloud Observability Agent
Google Cloud Observability Agent monitors Google Cloud environments, providing detailed metrics and logs to ensure optimal performance of cloud services.
Cloud-Based API Agent
Cloud-Based API Agent monitors cloud environments by directly interfacing with cloud-native APIs, offering deeper insights into the performance and availability of cloud services.
API Agent
The API Agent connects directly to various cloud services through APIs, collecting performance data, metrics, and logs that provide a detailed view of cloud operations.
EYEs – Proprietary Agents
Vendor-Specific Agents
Vendor-Specific Agents are designed to interact with proprietary technologies from particular manufacturers, offering tailored monitoring capabilities that align with the unique features of each vendor’s products.
Third-Party Agents
Third-Party Agents are designed to integrate with non-standard, specialised monitoring solutions provided by external developers or service providers. These agents help bridge gaps in monitoring capabilities by incorporating additional data sources.


EYEs – Probe Basis
Probe Stem
Probe Stem acts as the foundational component that supports data collection for other probes, ensuring that essential performance metrics are reliably gathered.
Probe Collector
The Probe Collector aggregates data from multiple monitoring points, consolidating information to provide a unified view of network performance.
Probe Real Time
Probe Real Time continuously monitors network conditions, providing immediate feedback on performance metrics and supporting rapid issue detection.
Probe MLAI
Probe MLAI leverages machine learning and AI to perform advanced analysis on collected data, providing predictive insights and automating network management tasks.